Within the buyer protection : We guarantee full refund if the item received does not match with description or if your item is not delivered. This warranty comes in addition over the statutory guarantee as a consumer, allowed by mandatory laws and regulations applicable in your country of residence.
What to do if there is a problem with my order ?
1. Contact Seller 💬
Go to your order history and click on the item. Contact seller using the chat discuss the issue and see for possible solutions together.
2. Request Warranty ↩️
If your order is under a seller payback (RMA) Warranty, you can request it by going into RMA Requests and select item(s) under warranty. Then Submit your RMA request to the Seller.
3. Get Your Money Back
Most sellers will refund you within 7 days. However, if it’s not resolved within this time, you may contact Milbyz to help solving your appeal.